Every piece of information you share with 9vgo is a matter of trust. This policy explains in detail — what data is collected, why it is collected, and how it is kept secure.
When you create an account with 9vgo, you provide certain personal details — your name, phone number, and date of birth. This Privacy Policy explains how we use that information, where it is stored, and how we keep it protected.
9vgo believes that personal data belongs to the member — not to us. That's why we collect only what is necessary, and use it solely for the purpose it was provided. It is never used for anything beyond that.
If this Privacy Policy is updated, notice will be posted on the platform and the "Last Updated" date will change. Continued use of the platform constitutes your acceptance of the revised policy.
9vgo only collects the information genuinely needed to operate the platform and keep member accounts secure.
Full card numbers or bank account details are never stored on 9vgo's servers.
Data collected on 9vgo is used only for specific, defined purposes — never for unrelated commercial ends.
| Type of information | Purpose of Use |
|---|---|
| Name & Date of Birth | Age verification (18+) and identity confirmation |
| Mobile number | OTP verification, important notifications, support communications |
| Transaction Information | Payment processing, fraud prevention, dispute resolution |
| Betting History | Account management, responsible gaming monitoring |
| IP & Device Information | Preventing unauthorized access, security monitoring |
9vgo's security infrastructure meets international standards. We believe that protecting member data is not just a policy — it is an ongoing commitment.
9vgo does not sell your personal information to any advertisers or commercial entities. However, there are limited circumstances in which data sharing may be necessary.
9vgo uses cookies on its platform — but only for necessary purposes, not to harvest personal information.
You have a number of important rights over your data on 9vgo, and we fully respect them.
To exercise these rights, support@9vgo.bestemail us at or Help Center Contact us.
If you have any questions or concerns about this Privacy Policy, please reach out to us directly.
It's natural to feel cautious about sharing personal information online. When you register with 9vgo, you're asked for your name, phone number, and date of birth — so what do we do with it? The simple answer: we use it solely to verify your identity and keep your account secure.
9vgo never sells your information to advertisers. If you register today, you won't start receiving calls or messages from unknown companies tomorrow — that's our promise. If you've been burned by spam after signing up on other platforms, you may need a little time to believe it — but 9vgo users have never had that experience.
Many members ask — is it safe to provide a bKash number? The answer is yes. During payment, only the information required to complete the transaction is sent to the payment gateway. 9vgo does not retain your full bKash account details. Additionally, when making a payment via bKash, you enter your own PIN yourself — 9vgo never sees it.
Login security is another important area worth noting. Every time you log in to 9vgo, you receive an OTP — it may feel like an extra step, but it's exactly what keeps your account safe. Even if someone gets hold of your password, they still can't get in without the OTP sent to your phone. This two-layer protection saves you from a lot of potential headaches.
9vgo's Privacy Policy is built in accordance with GDPR principles. GDPR is Europe's rigorous data protection law — while not legally required in Bangladesh, we voluntarily comply because we believe our members deserve the highest level of protection.
One last thing — if reading this Privacy Policy raises any questions, don't hesitate to ask. Our support team is happy to help. No question is too small; earning your trust is what matters most to us.
How we respect your privacy
Every data packet between your device and our servers is encrypted with 256-bit SSL. No one can intercept or read it in transit.
9vgo never sells member data to advertisers or third parties. This is a core principle — non-negotiable.
OTP verification is mandatory at login and for key account actions. Even if your password is compromised, your account stays protected.
Third-party security experts conduct regular audits of 9vgo's systems to identify and close any vulnerabilities promptly.
You have the right to view, correct, or delete your data. Submit a request to our support team and the process will begin.
We voluntarily adhere to Europe's strictest data protection standards — even though they are not legally required in Bangladesh.
In the event of a security incident, 9vgo will notify affected members via SMS and email within 72 hours and take immediate action. This transparency is our commitment.
9vgo does not collect information from minors and will terminate any accounts belonging to them. Providing false information during age verification will result in account closure. Learn more: Responsible Gaming।
Questions about age restrictions and responsible gaming
You've read 9vgo's Privacy Policy — now register with confidence. Your data is protected and every transaction is encrypted.